FAQ
Whate are your shipping times?
Shipping takes generally about 3 to 5 business days.
Where do your products come from?
We ship from our warehouse in the US.
If you are interested in ordering large quantities, we can send them directly from the factory in China to you.
Can you help me find a specific product?
We know our and many other suppliers since years, and surely can have a look around if we find something suitable for you.
My order came damaged or not at all.
Always contact us and ideally send us a picture of the product as well as the shipping box. This will help us find the cause of the issue.
Can I get a free refund?
If we send you a damaged, broken, or different as advertised product, then yes. If you just do not like it, then no.
What payments do you accept?
We currently accept PayPal as well as Google Pay and credit/debit card directly.
Helpful Articles
Read our articles about glassware, maintenance and production. We also provide you with tips on how to use your glass jar or glass vase for decorative purpose. Go through our articles or social media to learn more.