Shipping Policy
Private Customers
Shipping Timeframe:
- For US Customers we can now ship from our US warehouse, which means your good will arrive in 3-5 business days
- For B2C Europe our shipping timeframe is 5-10 working days from the date of purchase. This includes processing time and delivery time. Please note that this timeframe may vary based on your location, shipping carrier, and any unforeseen circumstances.
Shipping Rates:
- B2C orders from our US warehouse come with free shipping.
- For EU orders, the shipping rate will be calculated by weight and size of your shipment as well as distance from the port we use for importing. Frankfurt for most shipments.
- The website calculates these shipping prices automatically based on these factors. Our shipping prices will be updated regularly to provide the best price we can provide at any current moment.
Business Customers
Shipping Timeframe:
- Our shipping timeframe is 5-10 working days from the date of purchase for air freight orders. Large orders can take 3-5 weeks by sea freight. This includes processing time and delivery time. Please note that this timeframe may vary based on your location, shipping carrier, and any unforeseen circumstances.
Shipping Rates:
- The shipping rate will be calculated by weight and size of your shipment as well as distance from the port we use for importing. This will be Hamburg or Frankfurt for most cases.
- The website calculates these shipping prices automatically based on these factors. Our shipping prices will be updated regularly to provide the best price we can provide at any current moment.
- All taxes and customs duties are paid by us.